Press release: Complaints against police ruled public records

Citizen complaints filed against police officers are public records and must be released upon demand. That’s the upshot of a New Mexico Supreme Court order issued Monday, which ends a five-year battle by the New Mexico Department of Public Safety to withhold records from Charles Cox, a former State Police captain. Cox’s attorney Cindi Pearlman […]

Local business’ complaints due to dispute with Albuquerque company

Freedom New Mexico A Tucumcari playground equipment builder who came under fire over consumer complaints said much of the problem stems from a dispute with an Albuquerque company with a similar product. Dome Climber owner Rodney Ward said Tuesday he was never an employee of Zia Toys as claimed by Zia Toys Inc. President Wendell […]

Local company under fire

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By Thomas Garcia Complaints of non-delivery and loss of money filed against a Tucumcari playground equipment company have been referred to the New Mexico Attorney General’s Office. The 130 complaints were originally filed with the Better Business Bureau against Dome Climber, which is owned and operated by Rodney Ward of Tucumcari. “The complaints were referred […]

Dome-maker garners complaints

Thomas Garcia At least 85 complaints have been filed with Better Business Bureau offices in two states against a Tucumcari playground equipment manufacturer. The complaints are filed with the Better Business Bureau of New Mexico and Southwestern Colorado against Dome Climber, owned and operated by Rodney Ward of Tucumcari.

Complaints have their place in helping bring change

By Chelle Delaney: QCS Associate Publisher Which? Which of these three topics is most important? Your needs? Your wants? Your dissatisfactions? It’s the third of these topics that’s most important, according to the CEO of Procter & Gamble, A. G. Lafley,

Time for serious talk about race

By Kevin Wilson Complaints are kind of like fruitcake. Everybody seems to give them, but I’ve never met anybody who likes to receive them. I especially hated the complaint I saw from the NAACP online this morning, because I see no chance of it eliciting any change. Cue the “Barbie Bandits,” who became a media […]

Assistant’s day doesn’t end at 5

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By William Thompson Many Tucumcari residents have gone to Clara Rey in search of information. Rey worked more than 20 years at the Tucumcari Public Library and for the past three years has been the administrative assistant to City Manager Richard Primrose. “Working at the library was a lifesaver for my current job,” Rey said. […]

Police controversy continues

TV Hagenah Complaints against city police dominated Thursday’s Tucumcari City Commission for the third session in a row. And a former Quay County Sheriff’s Department Deputy offered to take citizens’ complaints against police and forward them to the city commission. “I have a bunch of people who are scared of the police,” said Wayne “Charlie” […]

MVD answers customer concerns

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By Angela Peacock After hearing complaints about service at the local office of the Motor Vehicle Division, the chief of the organization has instituted measures to improve his office’s standing. Since Gov. Bill Richardson’s June visit to Tucumcari, MVD Bureau Chief Raul Alvarez said the customer service at Tucumcari DMV has seen a drastic turnaround. […]