Cost of 911 dispatch getting too hot for city, county?

By Chelle Delaney: Quay County Sun The annual cost of the Central Dispatch System, about $300,000, is getting to be a hot potato between county and city governments. The Central Dispatch System fields 911 and other calls from law enforcement officials throughout Quay County. Mandated by the state, the dispatch center operates out of the […]

Officials express disappointment with dispatch

by Chelle Delaney: Quay County Sun Several fire chiefs throughout Quay County have complained about the 911 central dispatch system based at the Tucumcari Police Department, said Donald Adams, Quay County fire marshal. Dispatchers are calling out the wrong codes, more dispatcher training is needed and dispatcher turnover at the job is too high, Adams […]

City to enhance 911 system

by Chelle Delaney: Quay County Sun Next week, the consolidated 911 dispatch system based at the Tucumcari Police Department is expected to get the first phase of a long-awaited mapping system. The mapping system will eventually be able to pinpoint the source of a 911 distress call on a map on a computer screen, whether […]

City gets ‘efficient and effective’ enhanced 911

By Martha Frost: Quay County Sun Dialing 911 in Quay County just got better — or it will get better in a few months, according to a joint agreement between the City of Tucumcari and Quay County. And it’s not only Quay that will benefit from the enhanced dispatch system. The enhanced system will branch […]