Serving the High Plains

Gas company warns of scam

New Mexico Gas Co., which serves the Tucumcari area, is warning customers about a scheme where someone calls customers to demand payment within 30 minutes and threatens to disconnect their natural gas service.

In many cases, identification on the customer’s phone may make it appear the call is from New Mexico Gas Co. Any customer who receives this kind of call that asks for payment this quickly should hang up and call the company at 1-888-664-2726 to verify it.

New Mexico Gas stated that customers that are actually behind on their bills will be informed, and the company would work with them on a payment plan.

“We are seeing more and more of these types of scams, and it’s important to get the word out to keep our customers safe,” New Mexico Gas President Ryan Shell said. “We are also working with federal authorities to report the calls so we can better protect our customers.”

There are instances where New Mexico Gas calls customers about a past-due bill, but its employees do not threaten disconnection on such a short timeline.

More information about scam awareness is available on the company’s website at nmgco.com.

 
 
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