Complaints lead to fines, regulations
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Ron Warnick
Crystal Winters of Tucumcari, who asked that her face not be photographed, shows her stack of letters and other correspondence with the New Mexico Public Regulation Commission regarding her complaints against We Care Transportation and Superior Medical Transport.
A Tucumcari woman's complaints about a driver's "extreme and bizarre" conduct prompted state regulators to issue five-figure fines to two nonemergency medical transportation companies and impose new regulations on the sector.
After a two-day heari...
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